Avvo Review Score

4.9 /5.0

162 Client Reviews

Filter Avvo Reviews (162) Refine reviews to match your needs. Use the filters to quickly surface reviews that align with your case or priorities.

Showing 11 - 15 of 39 reviews | Communication Style

Posted by Shirley | September 13, 2022 | Hired Attorney | Social Security Disability

Marc Whitehead and Associates

Thank you for accepting my case. You..along with your staff, Melanie Donaldson, Madison Donaldson, Kyle Rich, and Melissa High went above and beyond to help me win a positive decision in my SSD case. Melanie called me on a weekend early on and worked very hard to get my full story in order to ...help me win this case. Kyle Rich was equally amazing! They felt like family to me. Toward the end of my case I was assigned to Shaundra Harris. After being treated like family by Kyle and Melanie.. there was a bit of a change with Shaundra but I know she was very busy and did the best she could. She was very professional but by the end of the case I would have loved to be dealing with Kyle, Melanie, and Madison. My nerves were not good by the time it was settled and all of my disabilities are anxiety-based. Ms. Harris did nothing wrong… she was right to the point but at times I would have liked a bit more information/dialogue. Your staff is amazing, Mr. Whitehead. I appreciate everything you’ve all done to win my SSD case. I was working full time in Healthcare as a Cna since 1979 intermittently and then as a full time Hospice Nurse with 4 well-documented disabilities for almost 30 years until I fell ill and the disabilities all exacerbated in 2019. I have always been under the care of a Psychiatrist since my diagnoses 4 decades ago. Thank you for everything you have all done for me. You are all amazing. I would highly recommend your firm to my family and friends. With many thanks, Shirley

Posted by Tim | August 11, 2022 | Hired Attorney | Lawsuits & Disputes

I hired this lawyer right off the bat. AMAZING!

Spent nearly 6 months him-hawing around and then called not knowing what to expect and how much it would cost and so on. Kimberly took my call and explained the process very professionally. I felt better. She appointed me my case worker Steven who carried my case the rest of the way. He answered EVER...Y question I had right then. I would call him if I had question on his direct line. He would answer. Very professional. My case was settled and approved without any hiccups. Marc Whitehead and Associates is the law office to call. PERIOD

Posted by Kevin Harrison | July 29, 2022 | Hired Attorney | Insurance

Happy customer

I am a very happy client with assistance of Melissa in the insurance representation side it was fairly easy. Anytime I had a question Melissa was more than happy to walk me through it make sure I understood it she was always timely in returning my calls or responding to my emails. The representation ...I received was excellent they were able achieve the results I wanted within about a 90 day. I definitely recommend this law firm if you’re going against Hartford disability.

Posted by Lonnie | May 15, 2022 | Hired Attorney | Social Security Disability

Great Experience

I was so blessed to have been represented by Mark Whitehead and Associates. They represented me for my Social Security Disability and Employee Long-Term Disability cases. Both were successful for me. This was a very stressful time in my life, and I felt that they were truly my friends from the begin...ning. From the initial intake and all the way through the process and to the very end, everyone there did an outstanding job. Melanie Donalson watched over me every step of the way, answering phone calls, emails, explaining any question I had. She is truly a very caring lady, as are all of the employees there. I could continue but will end with this. I would highly recommend Mark Whitehead and Associates; you will not be disappointed. This is an outstanding Law Firm.

Posted by Craig | May 12, 2022 | Hired Attorney | Social Security Disability

Amazing company

I am still in the process of my claim but I will give them a 5* regardless. They are incredibly kind, smart and they understand the law. Georgia has been an angel, even on bad days when she is probably slammed she has let me vent just about my medical issues. She is such a kind hearted person. ... Please if you are declined or you just applied, get an attorney, I made the mistake of not hiring an attorney upfront but now that I have Marc Whitehead behind me I feel incredibly confident on this journey. They have had me do certain tasks that if I went at it alone, I would have never done such as getting a notarized full day of what my work entails. Or doing a notarized medical affidavit, or getting family and friend testimonials and explaining what is important to point out. If you are declined, PLEASE do not go at it alone, the insurance company is in this to make money, not do the right thing. I want to share an example of what they do to anyone reading this. I had a friend with cancer get declined for disability, he thought this is a slam dunk, all my doctors are saying I can't work so he appealed it. 30 days later they came back and declined his appeal and also told him he exhausted his options. When he went to hire an attorney, he learned that his insurance company didn't even use half of the medical documents he sent, they picked and choose what fit there narrative. He also was told he has zero case because there was limited evidence to even work with in court. So he had a legit disability, cancer, he was in bad kemo and struggling and insurance screwed him. Please hire an attorney, they will protect you and ensure they don't do that. They do ALOT behind the scenes like vocational letters that 99% of people appealing on there own won't do.

See All Client Reviews