Spoke to her once over the phone but never met in person. Tried constantly to get a hold of her for questions but only office staff would answer. And was charged each time I called to question the staff. Will say they will follow up but will not. McKillop turned very nasty when I tried to clarify inf...ormation.

I was referred to this lawyer after the one I previously had wanted was overbooked and she came highly recommended. It was just for a consultation to see if she could help me and what I was dealing with was what she actually practices legally so I figured she could help and I was excited. The consult...ation really didn't go as planned so I called her after filling out all the paperwork and everything for my consultation and I never met her before in person at all didn't know this lady. I'm going to tell you right now I didn't even get a sentence out over the phone needless to say her office staff the two that were in there that help me couldn't praise her more as a person and as a person actually helps people with family law problems or issues so I was excited to talk with her but she actually did not even let me finish my first sentence of where the phone mind you. From what I know I had never met this woman she didn't know who I was let alone even try to get to know me and take one second to actually listen to a free consultation that I was already scheduled for. So no I would not ever recommend this lawyer to anybody at all. Personally me I don't respect people or even trust them to be on my side let alone pay them money and waste my my time for someone I hired to get help from sit there without even knowing me or meeting me and judge me so quick just by gossip or I don't know I mean I didn't ask her I didn't want to know I didn't care cuz she didn't either. She made that very clear to me and I'm very happy for the people that had a good experience with her but there was a lot more that had gone through what I had gone through in a negative aspect not not actually going through with any kind of morals ethics and I'm afraid to say also just empathy or some kind of feeling for humans in general you don't just treat somebody like that and think it's okay as a professional you know very inappropriate and unprofessional and I wouldn't give her a star one star I would not but that wasn't a choice unfortunately.

Mess-up, after mess-up! Horrible record keeping. They will lose half the supporting documentation they request including sensitive information (copies of SSN). She is so overbooked she is unable to keep simple facts about your case straight! It is impossible to get in contact with her & when you leav...e a message no one will ever contact you back. I have waited for a call back for over a month(checking in once a week) & and never received a call. And to top it off she neglected to write my final decree with the agreed upon terms!!! Absolute incompetence!!!!!

When you begin to consider hiring Shawntell, do your fair share of digging and realize that as she has gotten older she continues to do a poorer and poorer job at representing people. I retained Shawntell with the expectations being high. She talks a very big game, bashed the courts and all of their ...parts, the police department, and tries to reassure you she is the best for the job. Truly, she is only there for the money. From the beginning of my legal proceedings she was impossible to reach. I would attempt to reach her 2-3 times a week and would get in contact with her receptionist at best. Her para legal Emily was also extremely hard to get ahold of. Emails would go unanswered and phone calls often send to voicemail. When I would get ahold of Emily she would inform me that Shawntell was working tirelessly to resolve the issue and that I would hear from her soon. After releasing Shawntell as my attorney and hiring another attorney the truth came out. My new attorney had informed me that Shawntell had barely requested the discovery of information from the courts 4 months after my initial arrest. She had also informed me that going to prison was inevitable and there was nothing she could do about that but would attempt to get me less time. My new attorney got me probation. Long story short, don’t waste your time/money or risk your freedom.

From the 35 thousand foot view, I'll gladly put this into perspective. Shantell has qualities that other attorney's generally don't have, and those qualities are attractive. The scarcity of an attorney like her in San Angelo have sent demand for Shawntell soaring. I don't doubt she has too much of... a work load. Her fees are reasonable and it's not easy to find an alternative, for people who value what she is best at. When I first hired Shawntell in 2011, her business was rapidly picking up. Her attractive qualities have brought in many more clients. I don't expect to text her small questions, like I did then, getting responses to time-critical problems nearly instantly, not to say I can't contact her in an emergency when emotions are running high and I need quick legal advice. As an example, my wife and I both went to an appointment with her. My wife was seeking an amicable divorce. Most attorney's jump at the chance to make money and tend to follow the green and recommend legal actions that stir up conflict. They cash in on family law conflict. Shawntell wanted to know what counselors we had been seeing, how well they helped us and recommended, from her experience, the best counselor in San Angelo. She lost an opportunity to put together divorce papers and make quick and easy money, and put our interest ahead of her revenues. We're still married. On another case, wife and I to hired a separate 1st year attorney to assist us in fighting a custody modification against my former wife. I asked Shawntell to assist as a second opinion to help guide our strategies with her experience. She agreed, and even participated in court proceedings. Not many attorneys would do that. Shawntell is a different breed of attorney, and she doesn't come across as the attorney that make you feel like your world is ending amidst desperation and despair. She's cool! Very friendly, talkative and outgoing. We definitely need more attorneys like her, and the demand is obvious. The other reviews may have it right, but there is a lot more behind her success than those stories. Consider what I've said here. Shawntell may be exactly who you are looking for.