Mr. Gallo went above and beyond our expectations, particularly given that we presented him with a difficult, unusual, and lengthy case that required a lot of extra legwork and creativity on his part. Despite many challenging obstacles, he pursued justice vigorously and with great perseverance. He too...k the time to patiently listen and educate us about the process. This made us feel like we had a truly concerned and dedicated expert advocate on our side, which is a great reassurance when facing an unfamiliar legal system. He warned us that the process would be long and difficult, giving us realistic expectations about our chances of winning. He kept us constantly informed throughout the case. He was always highly accessible and responsive, both in person and via e-mail, without tacking on any extra surprise charges for answering our many questions. In fact, given the horror stories one reads about in the press regarding legal expenses often spiraling unpredictably out of control when contacting attorneys, I was pleasantly surprised that he agreed to take on our case for an extremely reasonable flat rate, clearly disclosed up front. He always kept his word, following up promptly on every commitment to handle problems for us. His expertise limited the amount of time and effort that we had to put into the process ourselves, sparing us from the need to have any additional unpleasant direct encounters with the court system. His thorough understanding of the mechanics of the legal system, combined with his extensive experience and excellent reputation with local law enforcement officers, prosecutors, and judges, greatly facilitated progress and eventual victory in our case.