They handled the case pretty well, i just wish the communication was better. They are a busy office and i found myself having to call them back frequently. I also had to bring quite a bit of my own paperwork to their office. Those are the only struggles i witnessed. On the good side, the attitude was... wonderful! The staff was very professional and friendly, and I loved that. Once I was able to reach them, they were always helpful and able to explain where my case was at. I loved that about this firm. I would definitely come back! I have had experiences with another personal injury law firm that i would never recommend, but i would definitely recommend Ben abbott.