Hiring Susan was the smartest thing I did when my divorce proceedings began. I was facing what seemed like an uphill battle and she was able to get 100% of everything I wanted in the outcome. Thanks to her efforts, I have both of my children living with me full time and was not ordered to pay spousal... support. I can't thank her enough for what she and the rest of her legal team has done for me and my children.

Susan has been our family attorney for many years now. She handled my daughter's divorce, responding with alacrity to all her needs in a difficult time. She is 100% prepared when going to court. Documents are prepared and ready for submission. She cares about her clients and does what she can to ...protect them. I'd recommend Susan and her team for any family related legal needs. Susan is an advantage.

I turned to her firm to handle a routine legal issue. Ms Butler convinced me that her path was the way to go offering no options. I had my concerns with her approach. I shared my concerns with family and friends who also expressed concerns. I ignored all of this and was convinced by Ms Butler to ...continue with her approach. Once Ms Butler’s plan resulted in a less than desirable outcome, Ms Butler stopped responding to me. I’m now faced with even more long-term issues then when I first contacted Ms Butler. As I’ve been working through the new issues, I’ve also discovered there were options available to me regarding my original case. Ms Butler’s office also struggled to provide accurate legal advice while failing to educate me on the legal process and what I should expect. I was surprised and very alarmed after receiving mail from a third party related to my case. It took me a considerable amount of time to get a response from Ms Butler’s office, the eventual casual response was yep we know about that. Would it be too much trouble to have warned me? This lack of attention added stress to an already stressful situation. I felt ignored by Ms Bulter as most of my interaction was with her admin who struggled to provide answers to basic questions. At one point the admin began “phoning a friend” to provide me with legal advice. Not the level of service I expected. From inaccurate legal advice to Ms Butler’s admin struggling to attach a doc to an email so that a deadline could be met, my experience was the opposite of the expertise and client attention advertised by Ms Butler in person and online. I am of course responsible for these outcomes. I’m embarrassed for ignoring my gut, family and friends while placing so much trust in Ms Butler. Hopefully my story will help others avoid my experience. However, I’ve not been completely ignored. Months after Ms Butler’s office stopped responding to me, I received an additional invoice. You can imagine my reaction.