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4.9 /5.0

39 Client Reviews

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Showing 6 - 8 of 8 reviews | Compassion

Posted by Mike | August 03, 2019 | Hired Attorney

Repeat Customer.

This is My second time calling on Denis for legal help and let me tell you I didn't hesitate on who to call. Incredibly professional and prompt both he and his staff! Denis and his staff are really warm and really do care for their clients. They treated me like family and always get the right result...s! I highly recommend Denis Gravel And associates.

Posted by PE | January 26, 2017 | Hired Attorney

The most unprofessional experience I ever had

When I first began working with Lindsay J. Roalfs ( Now at Denis Gravel) she came across as an intelligent , if not spunky individual whom I thought would benefit me in court. In my last court date , she showed up, but neglected to tell me she was leaving her firm that day!! I found out because the... old firm emailed me the following Monday to let me know she resigned! In spite of that I decided to continue with her at her new firm, even though I knew I had to pay a retainer again! I agreed to come all the way to the office in Gurnee from downtown to make a payment and sign paperwork. I had a question for the young "lady" who was behind the counter and proceeded to hand her my CC for payment. She then says we don't take credit cards. I responded that I had literally called the office 20 minutes ago and the person who answered assured me that they do take CC. She then walks off in a very unprofessional manor and states "he has a funky attitude" mind you there were clients and co-workers in the office all of whom could hear. Then my attorney Lindsay walks up and proceeds to berate me in public , in front of her staff, and clients ,like I am her 7 year old son. She screams (literally) at me to "get out of her office" that she "told me we don't take CC (what legitimate law firm doesn't take CC?) and I'm calmly trying to tell her fine I will go and make a cash withdraw. She then screams at me "Get out of MY office" and she is "no longer working on my case". This was all in plain view of both clients and coworkers. I have NEVER experienced such a blatant display of unprofessionalism in my life! None of this is made up, and almost brought me to tears, as I walked out of the office. To think a woman with a law degree would chastise a client of hers like a child in front of both clients and staff is appalling! This after me having already paid thousands of dollars. There are many lawyers out there who wont treat people like a piece of trash and I STRONGLY recommend anyone go elsewhere. I have retained a new firm and are in the process of contacting the ARDC, as no one regardless of circumstance should be humiliated , especially in front of clients and coworkers, completely and utterly unacceptable. Buyer beware!

Denis Gravel

Replied last January 26, 2017

I wanted to thank you for taking the time to write a review. I am sorry that you had a bad experience when you tried to retain our firm. If you would like to discuss this matter with me please feel free to give me a call directly. Again, I am sorry you had a negative experience and appreciate your feedback.

Posted by BETH | October 28, 2016 | Hired Attorney

IN NEED OF THE BEST THEN LOOK NO FURTHER

I remember the day I walked into his office, I was scared and very emotional unsure of how I would get through any of this. After leaving his office that day I felt a sense of calm and I knew I had the right person in my corner. Mr. Gravel is a very kind and compassionate man. He and his staff are v...ery professional and accommodating. I highly recommend Mr. Gravel if you are in need of an excellent divorce attorney. He will be with you every step of the way. I am forever grateful for his help and getting me through this difficult time.

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