I would recommend Shannon and her services without reservation. The first meeting I had with Shannon was on the phone. She was well prepared, understood the nature of my case and had a game plan already in place. What I truly admired about Shannon was her commitment to my case. She was responsi...ve to every question and provided substantial detail. During my case, we had strategy sessions which she and I discussed how to respond to responses/requests from the opposing lawyer. Also, she provides solid advice and serves as a calming presence during a very challenging time. She fought for me every step of the way and I felt that it was very much a team effort. Shannon brought a high degree of professionalism to what can be a nasty process. Regarding her billing - she provided timely updates to her charges and did not have any hidden surprises.