I’ve met with Robert Menders twice, he was courteous, prompt, direct, respectful, and knowledgeable. He gave me suggestions and options on how I could proceed with my case. He suggested that I could handle the letter writing myself and save money or he explained I could hire him to do that, speaking ...clearly that would be a larger cost. He provided a name of a specialist to pursue to assist me with a non legal challenge. He gave me two free consultations. As I move forward, I feel comfortable in using his services.