Avvo Review Score

1.6 /5.0

42 Client Reviews

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Showing 31 - 35 of 35 reviews | 1 star

Posted by anonymous | February 05, 2012

beware

Very disappointed with this atty. Paid the retainer, was told he would be "there from 1 to 3:30" on Monday, so I thought the male receptionist was telling me I could drop by for my PAID visit. When I got there, the room was crowded like 20 people. Standing room only, mostly people who spoke no Engl...ish. Knowing he could not give me the time I needed (or paid for)--with this many people ahead of me and his limited time to be there-- I was greatly worried about his motives. After waiting 1 1/2 hrs-- I googled him. Found out he lost his license in 09 for professional misconduct. I asked for my money back and left. Hired a lawyer AFTER googling him! Also, I needed an answer immediately about the new "bond restriction" that went into effect 1/1/12-- he was clueless about this (the requirment for drug testing BEFORE you even go to court.) The Around the Clock bondsman told me about it-- the lawyer did not know. Too many negatives here.

Posted by anonymous | January 08, 2012

poor lawyer

Mr. turner handled my divorce in 2004 it sounded great until the retainer was paid then everything changed, he wont take a call unless you call the emergency number so he can bill a ridiculas ammount of money, he conducts his interviews with witnesses outside the courtroom 5 minutes before the hearin...g, it takes a month (usually) to get in to see him and then sometimes hes not there, during the trial he asked me what do I ask now like Im suppose to know, during the 10 months I had to deal with him he went through 6 parallegals, 1 which spent my money telling me her family problems, and dont expect to get a court order from him anytime soon, even the clerks office said they have called for weeks and he doesnt respond anyway he forced me into bankruptcy and I filed a complaint against him dont retain him

Posted by anonymous | April 18, 2011

So disappointed!

Mr. Turner sounded so wonderful on my first visit to him. I thought my divorce would finally take place. He promised he was the best divorce atty in Nashville and he promised he worked quickly and efficiently. I could call him anytime. He took my money up front and promised me a speedy divorce that ...would be covered in the price I paid up front. That visit was the only good experience I had with Robert Turner and Associates! When and if I could speak with anyone, it was usually his secretary, who is one of the rudest people I have encountered while dealing with people that I am paying my hard earned money to provide services to me. He usually "promised" he would have the assistant to call me back, and that rarely happened without me calling several times. If I became insistent about the lack of communication and lack of progress on my case, he would immediately place me on hold and come back to say that he had just spoken with the legal assistant. When I complained about the unavailibility of Mr. Turner, I was informed that I could not call to speak to my attorney at any time... I must make an appt. And by the way, he only sees clients Monday through Wednesday! Once, after working night shift, I rushed to court for a 9AM appt, only to sit in courtroom waiting for my name to be called and hoping to see my attorney in the courtroom. After waiting a couple hours, I called his office, only to be informed that he couldn't make it but had sent a substitute atty in his place. The substitute had apparently come and left after finding out my husband was out of town and his atty had taken care of postponing everything. Meanwhile I sat in that courtroom losing much needed sleep for hours. How inconsiderate was that! I was in tears! After more cancelled appts, him not showing up to court, never knowing what was happening with my case, no communication, rude staff, total lack of concern,...etc... I informed his secretary that I was considering dropping my divorce suit. This happened after I received an inaccurate bill for services, which of course was hundreds of dollars above the original retainer fee. His response was "great, I will let him know"! Needless to say, I DO NOT recommend Robert Turner to ANYONE! He is a joke. You might as well save your money and represent yourself!

Posted by George | January 31, 2011

My worst customer experience in Nashville

I am pretty sure most lawyers could have helped with an uncontested divorce and achieved a desirable outcome. Your clients are your customers and when you treat them like you do not care about them they will definitely not recommend your service.

Posted by anonymous | March 12, 2009

Extremely disappointed

I retained Mr. Turner based on a referral from someone in the community. My experience with him, however was extremely frustrating to the point that I discharged him and hired another attorney. Mr. Turner was ALWAYS late to every court appearance-rushing into the court room at the very last minut...e. His office is extremely chaotic; every appointment I had with him was a series of interuptions and his attention to me for those 15 minute periods was divided amongst his office staff running in and out of his office, his cell phone text messaging him, my file was never available for his review. His enthusiasm for my case was remarkably high at our first meeting, but then at each court appearance diminished. His lack of attention, inability to recall our prior conversations, and his declining lack of interest in my case was distasteful. Although I informed him by email, he appeared to not realize that he had been discharged when he appeared at my final appearance.

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