Whitney, we received a letter from the Al SP/DOT, due to your swift actions they will not pursue the suspension of our daughters driver licenses, which is critical, I believe had you not challenged their documentation the suspension would have been automatic and because she lives more than a hour awa...y from her family she would have no way to get to work or school. I want to thank you and your staff for the professional and sympathetic way you handled her case. As anyone who has been through this ordeal knows, when it occurs and you get that call in the middle of the night that a member of your family has been arrested and charged with DUI, you just don't know what to do or where to turn. The law enforcement agency was less than helpful. Luckily my wife found you contact information as I was traveling to Tuscaloosa to begin the process of having her released from custody. When I initially called and spoke with you the information and guidance you provided (free of charge) was crucial to a positive outcome for her. Your actions within hours of her arrest were very important to how we dealt with the process, it also put our minds at ease that this was not the end of the world. It was your knowledge and contacts that provided us with the best possible outcome, due to your diligence she only received a fine and community service which was the best anyone could have hoped for. Also I might comment on your fee which turned out to be half of what people I talked to who have been through this told me it would be. So we achieved the best possible outcome and manageable costs, we could not have asked for any better service from you or your staff. Our many thanks