Avvo Review Score

4.9 /5.0

125 Client Reviews

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Showing 16 - 20 of 27 reviews | Responsiveness

Posted by anonymous | July 05, 2015

Excellent attorney, great experience,compassion and dedication

I hired Vera for a recent dissolution of marriage and Domestic Violence case Divorce is one of the most difficult and traumatizing experiences you can go through in life. In my case, everything was happening together, this tragedy and also the developing of my career. I thought I could not surviv...e so many hard moments at a time, I was considering throwing away my dreams of becoming a Dentist because there was no way to handle my traumatic divorce and my career simultaneously. Definitely God had everything under control and somebody told me about Ms Vera Bergermann, a beautiful lady with a great spirit and compassion. As soon as I spoke to her, I could recognize a very competent attorney with great experience to take my case, supporting me with her excellent advice during my tough and stressful time, there was not doubt for me "I was in the right place" Because my primary language is not English, Vera took her time and explained to me everything very clearly and in detail in such a way that I was highly confident this attorney would fight for me until the final round, and that is exactly what happened in the courtroom. Vera showed aggressive, confident and knowledgeable defense, and she was so well organized that she could not miss any aspect of my case, making sure to protect my interests. I cannot finish this review without mentioning the excellent team this firm has, which is seldom found. They are characterized by teamwork, professionalism, respect, confidentiality, and compassion. Thank you Desiree for the support you gave me to move forward; Kim for your prompt information and always being there for me in this difficult time; Chris, the paralegal, for being so well prepared and professional. Thanks to all I am free of an undeserved husband and financially secure to face my dream in the USA. Without hesitation I highly recommend this attorney, if you are looking for somebody that fights untiringly for you, the name is Vera Bergermann !

Posted by BE | June 01, 2015

Very Grateful

After a 23 year marriage fell apart and attempts at reconciliation fell through, I decided Vera would be my best choice based on her excellent online reviews. I could not be more satisfied with my choice. My calls were always answered, I always received great direction and advice, and our meetings al...ways left me feeling I was making the right decision. I would encourage anybody considering hiring a lawyer to give serious consideration to Vera. I'm very grateful!

Posted by anonymous | May 14, 2015

Horrible Experience!!!!

I chose to utilize Ms.Bergermann's law firm for my child custody and child support case. My review is not to be spiteful but to inform the next potential client to strongly reconsider hiring a different attorney. Ms. Bergermann's law firm lacks professionalism on so many levels. It is not easy dealin...g with any situation that is affecting some ones personal life as it is, and to have an attorney that does not value you as a customer makes it even worse. Every time I had a question or I needed more information, I would always get "Vera will call you back" or one of her employees being extremely rude, and act as if my call was a burden and become frustrated with having to communicate information with me. On several occasions I was hung up on. They made such comments as "you are calling too much". Unfortunately because I do live on the other coast telephone communication was the only method for me to truly understand step by step what was going on with my case. I was always left in the dark. I would not receive calls back, they chose to email their responses. Vera also took extremely long on booking my court hearing. I paid for those services back in December it was not until late March the following year that I finally received my final court hearing. Not only that, but 2 day prior to my court hearing, I received a call from one for her employees almost threatening me, that If i do not pay 2 hours of her to represent me upfront which was $600, Ms.Bergermann was going to withdraw from my case and will not appear in court. Let me emphasize that this was 2 days prior to my hearing, they had from December to March to inform me of these charges. I was also informed that any money not used was going to be refunded. She represented me for less than one hour and still kept what was remaining. Ms. Bergermann was not prepared for my case. Did very little talking, and I felt as if she could have tried a little harder to fight for me as her client. The final judgment did not go in my favor and it was truly not necessary to even have Vera Bergermann there. She did not say anything that would persuade a judge to rule in my favor. This law firm and employees have poor customer service. It is unprofessional and unresponsive. I attempted many times to look past the way I was being treated by the staff in fear that this attorney would withdraw at any moment. I too work in this industry and I could understand that on busy days sometimes people do not have the time to do the little things like apologize, say please and thank you and sometimes things get lost in translation so I tried to give them the benefit of doubt. But her staff has serious attitudes that need to be addressed, especially in a situation where the business is representing you. Overall I would not recommend Vera Bergermann's, the overall experience has been awful. To Ms. Vera Bergermann's with all do respect, your administrative staff (Kim, Chris, Desiree) definitely need a refresher course on the importance of customer service. Great attitudes keep companies thriving, and if they are going to be representing your law firm then doing it with a polite and positive attitude should be part of the job description. Thank you for your efforts.

Vera Bergermann

Replied last May 14, 2015

This review was posted by the disgruntled girlfriend of a former client. To say that she misstates the facts is a gross understatement. We took this case after a less experienced attorney left the client with a child support obligation that he couldn't afford and no regular schedule with the client's children. We don't usually pick up such a mess, especially when the client is on an extremely limited budget (such as this one). We settled the child support and scheduling issues within WEEKS of receiving the case. The client insisted on having a TRIAL over the location of where the children would be exchanged and then he DID NOT SHOW UP FOR THE TRIAL. The judge ruled in a way that gave both parties some of what they wanted, but not all. It was a very fair ruling. Think about what kind of person would have a TRIAL just on the issue of whether he drives a half hour more or less twice a month--after he has had his child support significantly reduced by the mother of his two children and received the parenting schedule he wanted, (and then didn't use when it was inconvenient for him). The disgruntled girlfriend would call our office repeatedly and be extremely rude to my staff. We were under no obligation to speak with her. She was angry, because HER family was paying the legal bill! It took awhile for the system to process his child support reduction AND she was pregnant with his child. She wanted the extra funds for her own child and threatened us repeatedly that she would "trash" our firm online if we wouldn't listen to her ranting. These are the people who have no idea on how to behave--whether over the phone or otherwise. The opposing party, incidentally, was unrepresented, always behaved professionally, and followed through on commitments--unlike our sorry client. In the world of clients, sometimes you get a kitten--and sometimes a skunk.

Posted by Rayan Wedderburn | April 13, 2015

Great lawyer

Vera is a great lawyer it was a pleasure directly The people in her office always respond to question I acquire her firm for a divorce matter, I was very happy with the service I received..

Posted by James | March 19, 2015

Very Satisfied

Going through a divorce isn't easy for anyone but Vera Bergermann and her staff made this transition easy for me. The staff there was very pleasant and professional. Whenever I had an issue and needed to call for answers, Vera and her staff was willing to assist me without any hesitation. Being that... this was my first time going through something like this, I was very impress with Vera Bergermann work ethics. She demonstrated her passion for what she does. She was very knowledgeable, caring and understanding throughout the entire process. What I like most about Vera Bergermann was that she fought for the well-being of my two kids.

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