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4.9 /5.0

126 Client Reviews

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Showing 11 - 15 of 18 reviews | Cost of Services

Posted by Rick | June 28, 2016 | Hired Attorney

Divorce

Vera is tough, pragmatic & direct. Divorce is emotionally traumatic and she patiently kept me focused on the legal aspects of my case. It was settled in mediation where Vera exhibited true professionalism. I felt protected. In the end the settlement cost me less than I had anticipated and more im...portantly enabled me to get on with my life much sooner than I had expected. Her staff were all very competent, professional and addressed all correspondence quickly and effectively. The billing/fees were all handled clearly and fairly. I plan never to go through this again so I hope never to need her services but I would recommend Vera without hesitation. She made a painful situation much less so, I am very satisfied.

Posted by anonymous | May 14, 2015

Horrible Experience!!!!

I chose to utilize Ms.Bergermann's law firm for my child custody and child support case. My review is not to be spiteful but to inform the next potential client to strongly reconsider hiring a different attorney. Ms. Bergermann's law firm lacks professionalism on so many levels. It is not easy dealin...g with any situation that is affecting some ones personal life as it is, and to have an attorney that does not value you as a customer makes it even worse. Every time I had a question or I needed more information, I would always get "Vera will call you back" or one of her employees being extremely rude, and act as if my call was a burden and become frustrated with having to communicate information with me. On several occasions I was hung up on. They made such comments as "you are calling too much". Unfortunately because I do live on the other coast telephone communication was the only method for me to truly understand step by step what was going on with my case. I was always left in the dark. I would not receive calls back, they chose to email their responses. Vera also took extremely long on booking my court hearing. I paid for those services back in December it was not until late March the following year that I finally received my final court hearing. Not only that, but 2 day prior to my court hearing, I received a call from one for her employees almost threatening me, that If i do not pay 2 hours of her to represent me upfront which was $600, Ms.Bergermann was going to withdraw from my case and will not appear in court. Let me emphasize that this was 2 days prior to my hearing, they had from December to March to inform me of these charges. I was also informed that any money not used was going to be refunded. She represented me for less than one hour and still kept what was remaining. Ms. Bergermann was not prepared for my case. Did very little talking, and I felt as if she could have tried a little harder to fight for me as her client. The final judgment did not go in my favor and it was truly not necessary to even have Vera Bergermann there. She did not say anything that would persuade a judge to rule in my favor. This law firm and employees have poor customer service. It is unprofessional and unresponsive. I attempted many times to look past the way I was being treated by the staff in fear that this attorney would withdraw at any moment. I too work in this industry and I could understand that on busy days sometimes people do not have the time to do the little things like apologize, say please and thank you and sometimes things get lost in translation so I tried to give them the benefit of doubt. But her staff has serious attitudes that need to be addressed, especially in a situation where the business is representing you. Overall I would not recommend Vera Bergermann's, the overall experience has been awful. To Ms. Vera Bergermann's with all do respect, your administrative staff (Kim, Chris, Desiree) definitely need a refresher course on the importance of customer service. Great attitudes keep companies thriving, and if they are going to be representing your law firm then doing it with a polite and positive attitude should be part of the job description. Thank you for your efforts.

Vera Bergermann

Replied last May 14, 2015

This review was posted by the disgruntled girlfriend of a former client. To say that she misstates the facts is a gross understatement. We took this case after a less experienced attorney left the client with a child support obligation that he couldn't afford and no regular schedule with the client's children. We don't usually pick up such a mess, especially when the client is on an extremely limited budget (such as this one). We settled the child support and scheduling issues within WEEKS of receiving the case. The client insisted on having a TRIAL over the location of where the children would be exchanged and then he DID NOT SHOW UP FOR THE TRIAL. The judge ruled in a way that gave both parties some of what they wanted, but not all. It was a very fair ruling. Think about what kind of person would have a TRIAL just on the issue of whether he drives a half hour more or less twice a month--after he has had his child support significantly reduced by the mother of his two children and received the parenting schedule he wanted, (and then didn't use when it was inconvenient for him). The disgruntled girlfriend would call our office repeatedly and be extremely rude to my staff. We were under no obligation to speak with her. She was angry, because HER family was paying the legal bill! It took awhile for the system to process his child support reduction AND she was pregnant with his child. She wanted the extra funds for her own child and threatened us repeatedly that she would "trash" our firm online if we wouldn't listen to her ranting. These are the people who have no idea on how to behave--whether over the phone or otherwise. The opposing party, incidentally, was unrepresented, always behaved professionally, and followed through on commitments--unlike our sorry client. In the world of clients, sometimes you get a kitten--and sometimes a skunk.

Posted by Wayne | May 13, 2015

Divorce Proceedings

I met Vera thru the internet. I was in search of a good divorce attorney. I typed in best divorce lawyer in Ft. Myers Florida and Vera's firm came up. I called and made an appointment to see her. Explained the situation to her and she took over from there. Her staff was on top of the case throughout ...it's conclusion. My best interest was Vera's top priority and the case was settled before the actual court hearing. Vera's legal fees were very cheap considering what all she and her staff did regarding the case. Vera is a very bright lady and I recommend her as your attorney of choice.

Posted by anonymous | February 04, 2015

An Excellent Lawyer!

I have nothing but wonderful things to say about Ms. Bergermann. I used her for a post divorce matter regarding increased child support and a health insurance issue. From the initial filings through our mediation she was well prepared and helped me to resolve my many issues with the other side. He...r professionalism and attention to detail were commendable, as well as her ability to save me time and money by not dragging this into a court room. She's a tough cookie who goes to bat for her clients! I've used other lawyers prior to Ms. Bergermann and wish that I had found her sooner. Thank you, thank you, thank you, Vera! A very positive experience from start to finish.

Posted by anonymous | March 21, 2013

The Best Family Law Attorney in Southwest FL!!

Vera rescued my children from an abusive mother, getting me full custody. Her knowledge of and experience with the court system was invaluable--she knows the ins and outs and how to make things happen in her clients' favor. Most importantly, her greatest concern throughout the entire matter was wha...t was in the best interests of the kids. Not only is Vera the best Family Law attorney in southwest FL, she truly cares about her clients and works hard to do what is best for them. I checked, there are a lot of lawyers in the area who charge more but don't work as hard or win as many cases as Vera. Lawyers aren't cheap, so spend your money wisely and go with the best --Vera Bergermann!

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