Justin Infurna charged my husband snd me (we have 4 children) $6000 in January 2020 when we were taken advantage of while purchasing a new home. He has only communicated with me four times in the last eight months by email, once by phone when he went off on me because he had the flu. In every single ...email all he said was it takes time and this is a process. I contacted him after four months of not hearing anything and asked for an update. He replied to contact him on Monday, November 9th after 5 PM or anytime on Tuesday, November 10th So that, in his words, he could provide a comprehensive update. I followed his directions and called him after five on Monday to be screamed at when he answered his phone in his car because it was raining, and he demanded we just talk the next day. I said I was sorry, and I told him I would call him the next day. I called him in the morning and spoke to his secretary after he did not answer his personal line, and she informed me he was not in his office and gave him a message to call me back. I then emailed him to let him know that I had left him a message because he told me to contact him on that day. He later called me and said "can you just write down your questions in an email because if everybody keeps on calling me I'm not gonna be able to do any work and nobody has any respect for my time or cares about anything going on in my personal life." Obviously, at this point he was incredibly aggressive snd abrasive, and I said no problem, I will just send it to you in an email. With him telling me that he was going to give me a comprehensive update, I gave a very detailed list of questions that I wanted answered since I paid him $6000 and I've not even heard if he's done anything with my case, much less file anything on our behalf. He called me up and screamed at me once again and told me that I am disrespectful of his time, it would take him five days to answer those questions, told me he didn't care if I didn't like it and that I could call the bar on him and that he didn't care. My husband proceeded to call him and Justin started freaking out about his personal life and problems and how no one cares, none of which is professional, and how he didn't like that I sent him that email, yet he was the one who requested that I did. I am an English major, so naturally I am going to write down exactly what I need answered in a very precise way. All I wanted to know was what was going on with my case. He and my husband got into a screaming match, and hung up. Justin proceeded to call us back numerous times to continue screaming at us and spoke to me and told me "you can call me at Monday after five do I make myself clear?" I was speechless, he kept talking about some girl that had died and I didn't have any words. I had no idea what he was talking about, and he was obviously completely out of his mind. All I said was OK and after being verbally abused so intensively, I just let my husband talk to him. After them calling each other and hanging up on each other about three or four times, Justin finally decided to act civilly and told my husband that we could call him today, Saturday, November 14 at 11 o'clock and he would go over everything with our case. We figured that he was having some incredible trauma going on in his own life the few days might give him some time to process whatever he was going through and become professional enough to deal with a client. We each tried to call him, and he blocked both of our phone numbers. The lack of professionalism and incredibly abrasive, rude, and horrible experience that I have had with this attorney has been a nightmare. I basically threw away $6000, or I basically invested it to be verbally attacked and abused for the last eight months. In the contract, there is a refund policy, we hired him on a retainer but he says he is not obligated to pay us back. We do intend file a complaint with the Florida bar, and the BBB.