Richard Gantt

This individual never hired me or my firm. He merely consulted with me when I previously worked at Rosen Law Firm prior to starting my own firm, and was upset with the flat-fee arrangement that Rosen charged. I no longer work there and I now bill by the hour. I’m able to complete the representation for many of my clients for no more than $2,000 to $5,000, depending on the complexity of the situation. This man paid $250 for a one-hour consultation, which I conducted with him despite the fact that I had been sick in bed earlier that day. I came into the office because I was told he was driving in from Asheville and I didn’t want to leave him hanging, despite my sickness. After the consultation, I went back home, still sick, and got in bed. I told him that I would have a proposed client agreement emailed to him as soon as I could. But while I was as sick in bed, he called my office multiple times and began aggressively demanding a client agreement. The firm’s managing attorney got wind of this and decided the man was more trouble than he was worth and drafted and sent to him a client agreement that included significantly higher fees than the firm normally charges, in an effort to discourage him from retaining us. The agreement addressed all possible fees that might be incurred under any circumstance, most of which the typical client will never incur. An example is the fee for working with the parenting coordinator. Most cases do not involve a parenting coordinator. Additionally, most cases settle in mediation well before most trial and hearing fees are incurred. Rosen Law Firm is a flat-fee firm and, as such, spells out all possible fees in its client agreements, even though most of them will never come due. As I do with most clients and potential clients, I did my best to try to help this man. For the life of me I do not understand the personal hostility he seems to harbor for me. I take pride in the fact that all reviews here from people who actually hired me as their attorney are five-star reviews.