Our immigrant son had a language misunderstanding on his schedule and we had to cancel an appointment with Alex with a full 24 hours notice. I was disheartened that we didn't hear back from Alex Isbell after we left several messages with his receptionist who seemed apologetic. Even if he had decide...d not to take on this case, communication would have been the decent thing to do. Since we never heard back with any eplanation, we experienced his lack of communication as quite unprofessional. Fortunately, we had recommendations for a competent immigration attorney. I certainly don't recommend working with this lawyer.