My husband and I hired Alex Isbell to handle my immigration case in early 2012. I found his communications regarding the actual filing and USCIS interviews to be trustworthy and appropriate. His fees were competitive. He prepared us well for the interview. I am glad that he accompanied us for the US...CIS interview as he was able to establish a good rapport with the interviewing officer. However, I think he can certainly improve his services by reviewing his submittals for errors and being more communicative. Below are some experiences that support my suggestions for improvement: 1. I found a lot of mistakes in the application even though we filled a detailed questionnaire to assist him in the preparation of the application. The application required two revisions and a lot of my time. 2. At the interview, USCIS officer informed us that we should get an approval in few days. We waited for a month and contacted Alex. He said that everything should be fine. We waited for three more months and contacted Alex again. At this point he informed us that he has contacted the interviewing officer and if he hears anything he would let us know. We did not get any communication from Alex after that and contacted USCIS ourselves. We assumed that the fees we paid him did not cover the follow up with USCIS. We received an email from him two months later that the case was approved. We would have appreciated if he had sent us a short email with a status update in the interim. Overall, I would recommend him.

Our immigrant son had a language misunderstanding on his schedule and we had to cancel an appointment with Alex with a full 24 hours notice. I was disheartened that we didn't hear back from Alex Isbell after we left several messages with his receptionist who seemed apologetic. Even if he had decide...d not to take on this case, communication would have been the decent thing to do. Since we never heard back with any eplanation, we experienced his lack of communication as quite unprofessional. Fortunately, we had recommendations for a competent immigration attorney. I certainly don't recommend working with this lawyer.

Well, where should I start? First of all, they always seem busy, whenever I message them they used to tell me about their other cases. If I was given free service then I can understand, but if I am paying then why will I hear about my attorney been busy with other clients and can't give time to my ca...se?? If you are that busy and can't give time then why take my case in first place? Check other reviews, you will see how they delayed others cases as well. Second, they delayed replying by almost 2 months!!! Yes took them 2 months after I gave all the info to them to reply to RFE. When I kept asking about why my case is taking long they got angry and told me to take my case elsewhere!! How UNPROFESSIONAL. And to top it all off, I didn't get the visa which they told me I will get, so waste of money, got everything delayed and then didn't get any visa either. Worst experience of all time.

I'm an entrepreneur and I have moved to Philly to open a new business. I set up a meeting to Alex Isbell to discuss about my VISA application. I hired Alex early in November 2015. Sent my VISA application to the US Embassy in Rome before Xmas was my goal. He told me that process to prepare the appl...ication should have taken almost 1 month. I have worked full time for my VISA and I have supported Alex with all myself. I showed him my concern about the process that was going to take long time late November. Alex told me not to be worry. We sent E-2 VISA application December 24. Unfortunately, it was incomplete. He received more request from the Consular Section and my VISA process took long time. During the process, he sent to me official documents with grammar error and mistakes. That surprised me. Entire E-2 VISA process has taken almost 5 months, revisions and integrations has taken about 3 months. If you need to open a new business and the time is money, maybe you should try another immigration lawyer. I hope to made myself clear.