I had been hired by an organization who inexplicably pushed back my start date and would not give me a reason. I wanted to know what was going on as I was now unemployed due to the promise of a job, and the organization was stonewalling me despite my repeated attempts to contact them. Holly answered ...my initial email to the firm within 48 hours, listened to me, and advised me on the process to file a complaint. When complications arose with the filing process she consulted with her colleagues and we were able to work around it. She had told me I had done well on my own (very encouraging!) and she was ready to help when I could no longer handle it on my own. Thank you, Holly!