I should have known when we hired her, she oversold herself. Knowing all the lawyers in the system and judges, making calls in front of us to play it up. She doesn't show up to court appearances, only have seen her twice, doesn't return emails or phone calls. Common courteousy is to reply with "I don...'t have that answer but let me investigate." She didn't know our names when I would call and check up. Acted like she settled deals for us when I had already spoken to other side and knew outcomes before she did.