Michael provided such amazing help to me in two very different situations. First I was given an absurd ticket for biking on the sidewalk (in an area with no bike lanes and tons of traffic) and he went to court for me and dealt with it. Second, when my partner was in a very bad accident (hit by a car ...while walking) he provided help immediately, coming to the hospital and guiding us in the arduous process of filing the paperwork to settle with the driver of the vehicle. Michael is so kind, efficient, professional and creative! Grateful for the work he does.