I emailed the firm late at night in a panic after receiving my first traffic tickets-2 tickets in one stop- I was shocked and worried about the impact of the points on my insurance. I was looking at 6 points and did not think that I could contest this on my own. I researched multiple firms online f...or hours and finally decided to go with Joseph Villaneuva. I was grateful for the promt response that morning. He offered a reasonable assessment of what he could do and a reasonable fee- he didn't overpromise and his potential outcome was acceptable to me- up to 2 points and fines of 375 to 450. The process was easy and i felt relieved that I would not need to take off work and go to court. I scanned and emailed in my forms and paid online. It was a 6 month process due to the court calendar and scheduling, but I was able to check in and receive prompt responses about the progress. And I was delighted to learn this week that my case was reduced to ZERO points and 2 minor parking tickets with a fine of 300! I am so relieved at this outcome. The expense of hiring the firm far outweighed the extra fines and insurance surcharges I was anticipating. I hope this will be the only time I have to use this firm, but I would use them again. I definitely would not hesitate to recommend them to others!