The firm was recommended to me through another attorney I use to use in the past, and once I contacted Schorr firm, I was connected with Jenelle Hubbard, who was friendly and helpful from the start. After explaining my case, anytime that I had questions, concerns, comments, etc. through out the time ...period of my case, I would receive a response back almost immediately. Also, through out the the time period of my case, she was able to make me feel comfortable enough to get through what was needed along with that she was very professional, friendly, kind, helpful, and knowledgable. I would recommend her and the firm to anyone.