192 Client Reviews
Showing 31 - 33 of 33 reviews | Character & Conduct
Posted by Martin | March 14, 2019 | Hired Attorney
Review
I came to Eric Mark's office with my son, when Christina (a different lawyer) said he wasn't in the office we tried to leave. She then called him on the phone to give me peace of mind that he would handle our case. That's what he stated when we spoke on the phone. Cristina gave me some forms to fill ...
Mr. Pinedo hired us in Sept. after meeting with Cristina, who is an attorney. He did not return our intake questionnaire until January. Despite that, we completed the paperwork within a few days. We notified him that we are ready to complete the filing with signature and final payment, at which time he refused to sign or pay demanding an appointment. My staff returned all his calls and informed him there was no need from our perspective for an appointment with me, that the work was complete and ready for signature. Mr. Pinedo refused to provide a reason for insisting on an appointment. My schedule did not allow for an appointment at that time without a reason and no appointment was needed in order to complete the job. My staff informed Mr. Pinedo he could come into the office any time during business hours and I'd be happy to introduce myself and say hello, but we would not make an appointment unless one was necessary. Mr. Pinedo appeared to be confused about the fees that were due. I sent him an email explaining that the contract is for $1,200 for our service plus the filing fee. He paid a non-refundable deposit of $600. In order to submit the petition, the balance of our fees, $600 and the filing fee of $535 are required. This is clearly stated in bold in the contract.I provided him another copy of the contract for his review. Mr. Pinedo filed a complaint with the BBB, who reviewed the emails, communications and statements and closed the file. Mr. Pinedo challenged the charge with his credit card company. They reviewed the same information and refused to do a chargeback.
Posted by Dr. Sam Wise | December 19, 2018 | Hired Attorney
I had unpleasant experience
When I hired Mr. Mark, he seemed very confident that my case is almost guaranteed and he was expecting to get me refunded from the plaintiff because she filed a very unsubstantiated false report. He even said I should travel to court by first class air-tickets because the plaintiff will most likely r...
First of all, thank you for acknowledging my honest accounting. Now, let’s address your other points. You hired me because you had a criminal complaint against you by a classmate in your university. She was represented by the prosecutor. In addition to criminal charges, you each had complaints filed with the university, for which you had separate counsel. My job as a criminal defense attorney is for the charges against you to be dismissed. The charges were dismissed because I convinced the prosecutor to convince her to dismiss the charges. In other words, we accomplished exactly what you wanted and needed to accomplish. The resolution was not informal; it was 100% formal and the charges were dismissed on the record with the judge’s approval. It is petty and inaccurate, and likely indicative of why you have conflicts with classmates and professors, to complain that I did not fight for you and that your case was not resolved satisfactorily. When your case completed, I refunded the unused portion of your retainer. I certainly never told you to fly first class anywhere--why would you as you lived in Newark and the case was in Newark. I certainly never told you she would have to pay for it--there is no mechanism in criminal defense to force someone to pay for your tickets. These comments are either blatant lies or confused memories of conversations with someone else. Now, several months later, the woman has filed additional complaints against you. I have no idea what these complaints are about, where they are filed, why they are filed. They have nothing to do with my prior representation. By refunding your unused retainer, my representation formally ended. So, you contacted me and said there were new complaints. I told you, as I would tell any client, and as any lawyer would tell any client, that I cannot advise you on anything without having the seen the documentation and any further representation would require additional fees. If you think I am supposed to be your lawyer for life without having to pay me because I successfully got your previous charges dismissed, your are mistaken. Lastly, the fact that you contacted me about the new complaint seems like convincing evidence that you were satisfied with my initial representation and professionalism, and that this review is only revenge for not agreeing to represent you without knowing what the complaint is about and without fees. I wish you all the best in dealing with the new complaints.
Posted by Mike | June 17, 2017 | Hired Attorney
Doesn't Communicate Well
I emailed Eric a few times and he hasn't responded once. Knowing that my case is open and shut, it appears he doesn't think he has to answer any of my questions. Of course, he has no problem cashing my check within a day but no response to any of my e-mails. This is definitely not professional. ...
I have no idea who this person is. I respond to emails within a few days for all clients and non-clients. The post also does not make sense. If this is a past client, why would you have sent me a check? In case I missed these emails, I reviewed my inbox, even the spam folder, and did not see any emails from a person named Mike. I also have not received any checks from a person named Mike. So, it appears whoever this is, is not a client. Whoever it is, you are welcome to email me directly or through Avvo and I'm happy to answer your email.