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Showing 116 - 117 of 117 reviews | Immigration

Posted by Martin | March 14, 2019 | Hired Attorney

Review

I came to Eric Mark's office with my son, when Christina (a different lawyer) said he wasn't in the office we tried to leave. She then called him on the phone to give me peace of mind that he would handle our case. That's what he stated when we spoke on the phone. Cristina gave me some forms to fill ...and return. I did not return the intake forms right away because as I told Cristina I was waiting for documents. I called once and left a message for Cristina back in December, now is February and I'm still waiting for that call. I returned he forms, to which Cristina said would review them. EIGHT DAYS LATER, I had to send another email because there was NO answer. Eric called that day to say his office was short in personnel and couldn't get to it but will look. After that, someone else (Carolina) requested info, some of which was already given to them, i.e. Resident Alien # for co-sponsor. After giving some of the same info again, she asked me to come in a pay a different amount and with different fees than what Cristina and Eric had said in the beginning, reason why I wanted to talk to either one, Cristina responded thru email but refused to make a phone call. The secretary said I had to come and PAY but refused to tell me about any other fees, stating Eric will let me know AFTER I pay the next $1135. she said I will come ONLY to PAY and sign. I have requested a phone call 4 different times, even in writing, I'm still to receive one. I gave him $600 deposit, he has not giving me the courtesy of a phone call, now she demands another $1,100+ and still I can't get to talk to someone live. We have not met personally, he has not answered ANY of my questions, and still refuses to call, yet have time to write an email refusing to refund the deposit. I don't have any confidence in his services as his office has emailed me several times just requesting for me to come in and PAY more money, even when they haven't provided ANY services. He will take your money and 5 months later still will NOT HAVE THE DECENCY TO TALK TO YOU IN PERSON OR ON YHE PHONE.. RUN AWAY from this guy

Eric Mark

Replied last March 14, 2019

Mr. Pinedo hired us in Sept. after meeting with Cristina, who is an attorney. He did not return our intake questionnaire until January. Despite that, we completed the paperwork within a few days. We notified him that we are ready to complete the filing with signature and final payment, at which time he refused to sign or pay demanding an appointment. My staff returned all his calls and informed him there was no need from our perspective for an appointment with me, that the work was complete and ready for signature. Mr. Pinedo refused to provide a reason for insisting on an appointment. My schedule did not allow for an appointment at that time without a reason and no appointment was needed in order to complete the job. My staff informed Mr. Pinedo he could come into the office any time during business hours and I'd be happy to introduce myself and say hello, but we would not make an appointment unless one was necessary. Mr. Pinedo appeared to be confused about the fees that were due. I sent him an email explaining that the contract is for $1,200 for our service plus the filing fee. He paid a non-refundable deposit of $600. In order to submit the petition, the balance of our fees, $600 and the filing fee of $535 are required. This is clearly stated in bold in the contract.I provided him another copy of the contract for his review. Mr. Pinedo filed a complaint with the BBB, who reviewed the emails, communications and statements and closed the file. Mr. Pinedo challenged the charge with his credit card company. They reviewed the same information and refused to do a chargeback.

Posted by nauman | June 04, 2013

Unethical Attorney Behavior

My oat ceremony was on may 31,2013 . on april 30,2013 i was arrested for drug paraphernalia and on may 16,2013 my case was dismissed . I hired Mark so he can schduale a appointment with the( USCIS )supervisor handling my case so he can gave them Official court certified dispositioning and ask them i...f this will delay my OAT . i hired him on may 20,1013 . He emailed me on may22,2013 saying I spoke with the supervisor. I showed him the disposition. He said to bring the original disposition with you on the day of the oath and the completed N-445 and you won't have any problem. I emailed him back asking for the name of supervisor he said he dont remember his name ? and keep telling me its all good so i believed him. On my OAT ceremony i was not abel to take Oat because since this arrest now they have to run police arrest record i spoke with the supervisor and told them what Eric had told me and she said she dont even have form G-28 and she never spoke with him and if she did spoke with him she whould have told him the same that now they have to run this report. when i called him on may31,2013 he said its immigration they can do this . If he really went there and spoke with supervisor why he cannot remember the NAME, He gave me wrong information never went to see supervisor if he did then they should have G-28 in their record and he whould have given them the official court dispositioning but i picked it up from him .

Eric Mark

Replied last July 20, 2013

This was an unfortunate circumstance, that sometimes happens when dealing with USCIS. I went to speak with a supervisor at USCIS, explained the circumstances, and showed him the disposition. That supervisor said it would not be a problem as long as this person brought the certified disposition on the date of oath ceremony. This person did not want to retain me to appear with him at the oath ceremony, so I could not file a G-28 or go with him on that. On the day of the interview, a different supervisor was working and had a different policy on what needed to be done. Getting different answers from different people at USCIS is a common problem and is one of the biggest reasons it is necessary to retain a lawyer to represent you for your entire case and not just to address small parts. This approach greatly limits what any lawyer can do to help.

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