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192 Client Reviews

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Showing 56 - 60 of 62 reviews | Professionalism

Posted by anonymous | July 19, 2013

Immigration case

We had such a "pleasant experience" from this lawyer. After a brief 30 minute "free consultation", he charged 100 as a deposit out of 850 for a "review" of our paperworks for immigration. However we decided not to hire him because after a research, we felt that we do not need to hire any lawyer a...t this point. So I went back to the office to pick up our documents that we left with him, first time we went he said he doesn't have time to go and search for it and asked us to come back, so i went back the next day. A young assistant showed up and said that he said that we owe another $50 deposit if we want our own docs back to us. Wait a minute… he didn't say anything about the additional 50. and he lied to my husband that he did tell me ahead of time about the 150 for a consultation. Wait a minute, in his website, it clearly states that the consultation is free. maybe he thought i was such a dumb immigrant who doesn't understand English. Well Im not. Not only did he make up of a fee charge of 150 sending his assistant who doesn't even know noting about the case to talk to me (avoided to talk to us in person), instead he would always send his assistant to communicate. My husband even had to leave a fake name so that he would return to his call because he was clearly avoiding to talk. I really don't know where this charge comes from although it maybe a small charge but thats not the point. We are clients and it is a lawyer's responsibility to inform us about any occurring fees upon consultation. WE feel betrayed by this lawyer when we were seeking for a lawyer thats trustworthy. A trust comes first when it comes to hiring a lawyer.

Eric Mark

Replied last July 20, 2013

As this person described, the consultation on the phone for about 15 minutes was free. The case was complicated involving an already-filed case with documentation and letters from USCIS, so a more lengthy consultation was necessary. They agreed to proceed with my assistance, but explained they could not afford the full fee at that time. I offered a payment plan in which they paid $100 as a down payment and then paid in installments. After spending over an hour with them and providing them instruction on what documents to gather and how, they to proceed with me. The next week they called and said they would proceed without me. It is misleading conduct like theirs that makes attorneys like me, who try to make legal expertise available to those with limited incomes, regretful and reluctant for offering payment plans and free consultations.

Posted by anonymous | October 05, 2023 | Hired Attorney

Seems he doesn't pay attention to all cases

He totally screwed me around on my Immigration case. He went behind my, back as his client he never consulted me on the decision he made in my case. So much so I've reached out to the American Bar Association about his actions in my case, in getting a court decision I never saw coming because this ...lawyer failed to consult his client. He never even addressed the application I submitted in court, and I paid him for that. Instead he allowed his client to blindsided by the courts decision. Don't waste your money on this "Shyster". I paid him over $8000.00, and got absolutely nothing done. He does not know LAw.

Eric Mark

Replied last October 07, 2023

This person has two convictions including an a robbery and a drug conviction. This person had no legal status in the United States. This person wanted to apply for relief pursuant to the Convention Against Torture ("CAT") based on an incident that happened over 30 years ago and for which there was no proof. As such, this person had no chance of winning. I explained that to this person and informed this person we would try to close removal proceedings so s/he would not be deported, even though s/he would not have legal status. We must have explained this to this person because s/he obtained the letters and evidence we needed to make this request. We could not have made this request unless s/he participated in the request. The DHS lawyer said this was the most difficult approval she had ever done and agreed to terminate the court proceedings so this person would not be deported. Upon sharing the good news that this person would not be deported, s/he became angry. I will choose to pretend that this person said thank you for our hard work that prevented deportation and respond with, "You're welcome."

Posted by Madhav | January 28, 2022

Unprofessional behavior

I took a free consultation(Was clearly mentioned not interested in paid consultation) appointment. After completion of the overview of my case, they were insulting/arguing about paying the fee of $250, They behaved very unprofessional.

Eric Mark

Replied last January 28, 2022

This person called at 1 p.m. and wanted a consultation. He was informed a consultation on the phone is free, but a consultation in person with documents costs $250. He elected to come in to the office. One of the lawyers spent more than a full hour with him. He then refused to pay the fee insisting he did not have any money, despite holding an iPhone 13. He said he only had a credit card, to which we offered him to pay with a credit card. He said he did not have it with him. We offered him to pay by Venmo, Zelle or CashApp since he had his phone with him. He refused. He did not offer to go home and send a payment. He wanted to argue, but never offered to pay, so I told him to leave as we'd wasted enough time. So yes, if you are looking for a an hour-long consultation without paying, I do not recommend me, either.

Posted by anonymous | October 03, 2019

Unprofessional!

I sent Mark a question that I am lookin gfor an answer per my N400 application and he called me asking me what is the question and while I was explaining my question he interrupted me and said I can't answer your question! So why did you call me and asked for my question from the beginning? Such a b...ad attitude and behavior from a professional. Stay away guys!

Eric Mark

Replied last October 03, 2019

This person is not a client and was never a client. A client pays for service. This person did not want to pay for service; he just wanted me to tell him how to answer a specific question on a form that he was completing on his own over the phone. This is something no responsible lawyer would do. To provide accurate and reliable advice, it is necessary to review the paperwork and get all the relevant information. This cannot be done over the phone and it is ridiculous to expect an attorney to do this for free for a complete stranger. Notably, he emailed me to ask a question and I called him to find out his question. If it was an answerable question, I would have answered. It was not. I offered to schedule a consultation and this person (who didn't even post his name) hung up the phone. If you also expect me to answer your specific questions without adequate information and refuse to pay for my service, then please stay away. If you want to get a professional accurate answer by providing the necessary information and paying a reasonable fee, please call or email.

Posted by Martin | March 14, 2019 | Hired Attorney

Review

I came to Eric Mark's office with my son, when Christina (a different lawyer) said he wasn't in the office we tried to leave. She then called him on the phone to give me peace of mind that he would handle our case. That's what he stated when we spoke on the phone. Cristina gave me some forms to fill ...and return. I did not return the intake forms right away because as I told Cristina I was waiting for documents. I called once and left a message for Cristina back in December, now is February and I'm still waiting for that call. I returned he forms, to which Cristina said would review them. EIGHT DAYS LATER, I had to send another email because there was NO answer. Eric called that day to say his office was short in personnel and couldn't get to it but will look. After that, someone else (Carolina) requested info, some of which was already given to them, i.e. Resident Alien # for co-sponsor. After giving some of the same info again, she asked me to come in a pay a different amount and with different fees than what Cristina and Eric had said in the beginning, reason why I wanted to talk to either one, Cristina responded thru email but refused to make a phone call. The secretary said I had to come and PAY but refused to tell me about any other fees, stating Eric will let me know AFTER I pay the next $1135. she said I will come ONLY to PAY and sign. I have requested a phone call 4 different times, even in writing, I'm still to receive one. I gave him $600 deposit, he has not giving me the courtesy of a phone call, now she demands another $1,100+ and still I can't get to talk to someone live. We have not met personally, he has not answered ANY of my questions, and still refuses to call, yet have time to write an email refusing to refund the deposit. I don't have any confidence in his services as his office has emailed me several times just requesting for me to come in and PAY more money, even when they haven't provided ANY services. He will take your money and 5 months later still will NOT HAVE THE DECENCY TO TALK TO YOU IN PERSON OR ON YHE PHONE.. RUN AWAY from this guy

Eric Mark

Replied last March 14, 2019

Mr. Pinedo hired us in Sept. after meeting with Cristina, who is an attorney. He did not return our intake questionnaire until January. Despite that, we completed the paperwork within a few days. We notified him that we are ready to complete the filing with signature and final payment, at which time he refused to sign or pay demanding an appointment. My staff returned all his calls and informed him there was no need from our perspective for an appointment with me, that the work was complete and ready for signature. Mr. Pinedo refused to provide a reason for insisting on an appointment. My schedule did not allow for an appointment at that time without a reason and no appointment was needed in order to complete the job. My staff informed Mr. Pinedo he could come into the office any time during business hours and I'd be happy to introduce myself and say hello, but we would not make an appointment unless one was necessary. Mr. Pinedo appeared to be confused about the fees that were due. I sent him an email explaining that the contract is for $1,200 for our service plus the filing fee. He paid a non-refundable deposit of $600. In order to submit the petition, the balance of our fees, $600 and the filing fee of $535 are required. This is clearly stated in bold in the contract.I provided him another copy of the contract for his review. Mr. Pinedo filed a complaint with the BBB, who reviewed the emails, communications and statements and closed the file. Mr. Pinedo challenged the charge with his credit card company. They reviewed the same information and refused to do a chargeback.

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