Hi Rosemarie, this is just a short letter, filled with a huge thank you, to you and your amazing staff. Ever since the first day we met, my wife and I were made to feel some what better, at what was simply the worst times of our lives. We explained the event that caused us more emotional & phycolog...ical pain than we had ever experienced before, the loss of our daughter. You and your staff appeared to stop what you were doing and focused on us and the circumstances and causes of why we came to speak to you, just as a friend of a friend said you would. You asked for nothing but the truth from us and gave us everything in return. You set expectations very accurately from day one, promising nothing but to do the best you and your staff could do for our family. You gave us time lines that proved point on. Your entire staff treated our family professionally with empathy and respect from day one and throughout the process. We don’t want to mention names because we fear we may leave someone out, but every phone call, every email, every message left was responded to promptly and with clarity. Honestly I feel the out come of this case would have been so different without you and your staff. Some times my wife and I feel a thank you is not enough to express our gratitude. This is is one of those times. Thank you so much and please express our thankfulness to your staff.