Whether it was water, black ice, raised concrete or some other foreign substance, take note of the cause of your fall. Often you are not aware of the defective condition until after you have fallen so it is important to take inventory of your surroundings. Are your clothes wet? The floor may have recently been mopped. Did you stumble and fall forward? The slab of sidewalk may be raised.
Make a Report
Falling down is embarrassing and the last thing you want to do is stick around. But for your own good, it is essential to notify a manager or store employee. Make sure that you give your contact information so that the store or risk management department can follow up with you.
Obtain any Witness Information
If a fellow shopper or customer has witnessed you falling, try to write down the witness's contact information. It might come in handy later should you have a premises liability claim against the store.
If you think you may have sustained an injury, it is critical that you follow up with your doctor as soon as possible. If you do not have insurance, many businesses have insurance policies that carry a medical payment provision. Under the medical payment provision, the store may pay for a portion of your medical expenses regardless of fault.
Seek Legal Advice from an Attorney
For those of you that suffer a serious injury, I strongly encourage you to seek the advice of a local attorney to explain your legal rights.
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