What to Do If You Receive Unsolicited Merchandise in the Mail
Are you legally obligated to pay for an unsolicited product you receive in the mail?
No. Federal law makes it illegal for companies to send you something that you did not order and then bill you for it. You are allowed to keep the item as a gift, or you can give it away or throw it away.
What else should you do?
Just to be extra cautious, you should send a certified letter to the company to notify the company that you have received unwanted merchandise and will not be hassled with the time and expense of returning it. While you are not required by law to send such a letter, this will allow you to establish a paper trail should the company ever try to come after you with collection notices.
If however, it appears that you received an item through an honest error (i.e. similar name or mailing address as the intended recipient), you can write or e-mail the seller saying that you're giving it a reasonable amount of time (15 to 30 days) to send a courier to pick up the package, otherwise you will keep the item. If you receive a bill, you can contact your local U.S. Postal Inspector's office to report the company.
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