Mediation is an alternative dispute resolution. Both sides of a dispute agree on a neutral third party, the mediator. Each party meets with the mediator and trys to come to an agreement. Mediation is always voluntary and non-binding. If the mediation does not work, the case can continue towards a trial. The information told to the mediator is confidential.
Arbitration is also an alternative dispute resolution. A neutral arbitrator or panel of arbitrators is chosen and takes the place of a judge. There is no jury. Each party presents their evidence and arguments to the arbitrator or panel of arbitrators. Arbitration may be voluntary or mandatory and the arbitrator's decision is binding.
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