iQor, formally known as Allied Interstate, Inc., is a call center and business process outsourcing company based in Columbus, Ohio. Most consumers still know this company as Allied Interstate, Inc., a third-party debt collection company. Allied Interstate, Inc., has more than 14,000 employees based in 21 call centers in the U.S., Canada, India, the Philippines, and the UK. Allied Interstate, Inc., has 12 locations in the U.S. that employ nearly half its 11,000 employees, including in such cities as Columbus, Buffalo, and Greensboro, N.C. It also has operations in Canada, India, the Philippines, and Britain. Allied Interstate, Inc., has big-time clients in finance, media, and telecom, including Capital One, the BBC, DirecTV, and MetroPCS Communications.
According to its Web site, Allied Interstate, Inc., believes that “consumers should be treated with professionalism, integrity, and respect." However, according to its track record, Allied Interstate, Inc.’s, collection activities shed a much different light when analyzed under the Fair Debt Collection Practices Act. The FDCPA has been around for almost 35 years. The FDCPA is a federal law that applies to every state. In other words, everyone is protected by the FDCPA. The FDCPA is essentially a laundry list of what debt collects can and cannot do while collecting a debt, as well as things debt collectors must do while collecting a debt.
According to the Public Access to Court Electronic Records (PACER), Allied Interstate, Inc., has been sued 500 times in the last 3 years. It does not get any better for Allied Interstate, Inc., on the Better Business Bureau, either. First, Allied Interstate, Inc., is not an accredited business with the Better Business Bureau. Second, Allied Interstate, Inc., has a D rating! The Better Business Bureau processed almost 700 billing/collection issues regarding Allied Interstate, Inc., in the last three years. Furthermore, Allied Interstate, Inc., had over 1,200 customer complaints in general over the last three years.
However, customer complaints are not Allied Interstate, Inc.’s, biggest problem with the Better Business Bureau. The Better Business Bureau reflects Government action taken against Allied Interstate, Inc. In the fall of 2011, the Minnesota Department of Commerce accused Allied Interstate, Inc., of unlawfully hiring convicted felons, harassing consumers, forging signatures, failing to properly report instances of criminal identity theft, and doctoring financial documents. Consequently, Allied Interstate, Inc., was ordered to pay a $300,000.00 civil penalty.
If Allied Interstate, Inc., has harassed you over a debt, whether they called you excessively, threatened you, called you at work despite knowing you cannot receive these type of calls at work, disclosed your debt to a third party, tried to collect a debt from you that you did not owe, or left you a voicemail message without the proper disclosures, contact Agruss Law Firm, LLC, for a free case evaluation. Founding attorney, Michael Agruss, has settled over 1,500 debt collection harassment cases. Now, Agruss Law Firm, LLC, wants to help you, too.
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