Written by attorney Xiaojuan Huang

How to Make USCIS Case Status Inquiries

USCIS has issued instructions on making inquires with four Service Center. The step-by-step instructions are as follows:

Step 1: contact the National Customer Service Center at 1-800-375-5283.

Step 2: if more than 30 days have passed since your contacted the NCSC, you can email the proper USCIS Service Center to check the status of your case.

California Service Center: [email protected] Vermont Service Center: [email protected] Nebraska Service Center: [email protected] Texas Service Center: [email protected]

Step 3: in case you do not receive a response within 21 days of contacting the Service Center, you may email the USCIS Headquarters Office of Service Center Operations by email at SCO[email protected].

For more information on USCIS and its program, visit

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