Written by attorney Rixon Charles Rafter III

How Landlords Must Handle Confidential Information in Residential Lease Situations

Personal financial information about tenants or prospective tenants is confidential. The landlord should not share or release tenant records unless:

The tenant or prospective tenant has given prior written consent.

The information is already a matter of public record.

The information is a summary of the tenant’s rental payment record, or the tenant’s rent payment.

The information is a copy of a material noncompliance notice that has not been remedied by the tenant, or a termination notice given to the tenant under §55-248.31 of the VRLTA and the tenant did not remain in the premises.

The information is requested by a law-enforcement or public safety official in the performance of their duties.

The information is provided in the case of an emergency.

The landlord must protect the privacy and confidentiality of a tenant’s information and not share it with a third party unless required by law, or in compliance with a law enforcement request.

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