How Landlords Must Handle Confidential Information in Residential Lease Situations
Personal financial information about tenants or prospective tenants is confidential. The landlord should not share or release tenant records unless:
The tenant or prospective tenant has given prior written consent.
The information is already a matter of public record.
The information is a summary of the tenant’s rental payment record, or the tenant’s rent payment.
The information is a copy of a material noncompliance notice that has not been remedied by the tenant, or a termination notice given to the tenant under §55-248.31 of the VRLTA and the tenant did not remain in the premises.
The information is requested by a law-enforcement or public safety official in the performance of their duties.
The information is provided in the case of an emergency.
The landlord must protect the privacy and confidentiality of a tenant’s information and not share it with a third party unless required by law, or in compliance with a law enforcement request.