Whom should I sue? Franchisor or Franchisee?
2 attorney answers
It's possible the car wash owner may simply be trying to put the claim through their insurance rather than refusing payment by telling you to sue them. You may want to try calling your own insurance company and explain what happened and see what they can do. It's unlikely the franchisor has any liability if it was simply negligence on the part of the franchise owner. Unless the damage is extensive, you probably can sue in small claims court assuming your insurance doesn't handle it.