The merits of your mother's potential case have nothing to do with Whole Foods' CEO. However, if your mother did not contribute to the injury causing event, a presumption of liability might be established by invoking a legal doctrine known as "res ipsa loquitur."
That said, the most important thing for your mother to do is get the medical treatment she needs to recover from her injuries. Concussions are a mild form of a traumatic brain injury (a.k.a. "TBI") and can be very serious in nature.
Your mother should also consult with a local attorney who handles premises liability cases. Generally speaking, the statute of limitations in Washington is three years from the date of injury, but the sooner your mother is able to consult with a local attorney, the better her chances are of obtaining a successful outcome in her potential case. Good luck!
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Make sure that you Mom's medical care is documented including costs. You'll want to speak to a Personal Injury attorney licensed in the State of Washington. Look on Avvo.Com under Find-A-Lawyer. Good Luck on this case.
What you need to do right now is make sure your mother gets the best treatment possible and consult with a local attorney. Your best best is the local bar association or a friend who had a good experience with a local personal injury lawyer. Just so you understand, how "greedy" or nasty the CEO is has nothing to do with your mother's case.
Normal operations of any retail store should not allow for a product dispenser or a nearby fixture to fall on a customer's head. So, depending on the facts and assuming that your mom's actions were reasonable it would seem that there is negligence on the part of the store. There is a legal theory that sometimes applies to objects that fall called 'res ipsa loquiter'. I'm not positive it applies in your situation. But, you should drop the hyperbole and consult with an experienced personal injury attorney in the Seattle area.
SEE LINK BELOW FOR 'RES IPSA LOQUITER' ARTICLE:
Law Offices of Andrew D. Myers, North Andover, MA & Derry, NH provide answers for informational purposes only. Actual legal advice can only be given by an attorney licensed in your jurisdiction, thoroughly familiar with the area of the law in which your concern lies. This creates no attorney-client relationship.
Get her proper medical attention. You would need to retain a personal injury lawyer to investigate. Find a lawyer with a low contingency fee, less than 30%, so you get the lion’s share of the settlement, not your lawyer. Thus, don’t get hurt twice by paying a huge fee. Good luck.
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I am sorry to hear about your mom. I was involved in a similar case and strongly recommend thorough and comprehensive neurological evaluation. Your mom may have to push her medical providers for such follow-up as a minor concussion could easily be minimized and deeper damage overlooked. If there is brain injury requiring long term medical care or impacting cognitive ability then, yes, a law suit should be pursued.
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