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I agree with my colleague; the administrator should have records of all checks issued. It would probably be best if you can open a bank account under your own name and deposit the check. Otherwise, you may need to drive to the bank branch where the settlement administrator's account is domiciled and try to cash the check there. Be sure to consult your own attorney to protect your legal rights.
Although it looks like part of your question/issue was cut off, I think i understand what you are asking. Yes, there should be a record. It is not unusual for a claims administrator to reissue a check for whatever reason. The claims administrator, though, has to make sure that you are not going to receive a "double" payment, so they are going to take precautions to prevent this.
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