I signed up for spectrum Internet service for $40/month for 12 months promotional price and $50 after for the normal plan. I set up an automatic withdrawal, and after few months of the end of promotional period, I noticed they have been withdrawing $67/month from my account without properly notifying me nor me agreeing to the price increase. Basically dipping their hand into my bank account and taking whatever amount they wish to increase. I called several times to take care of the issue and settle the amount they claim I owe them. I don't want my credit score to be affected by a stolen balance amount I didn't agree to pay.
You left out a very important piece of information: when you called the company to ask about the $67 withdrawals, what did they say? My GUESS is that, although your agreement was for $40 a month, you're now finding out that the small print includes $27 of fees, modem rental, and other charges, so the actual amount you pay is $67 each month. If that's what this is, then I'm sure it's all contained in the contract, and you just got caught not reading all the details. (Take comfort -- it happened to me, too.)
On the other hand, if they said something else, then you might have a claim against them for taking out an excessive amount. You need to get a copy of your contract, and get customer service on the phone, and find out what's going on and why. If there really is no valid reason for this, then you should work with someone at the bank to stop the automatic withdrawals. You should also report the company to the consumer affairs department of your state's Attorney General.
(But my money is on the extra monthly fees. Make sure you check that out first.)
I think a lawyer needs to see the contract, and some of the billing statements before knowing what you have there.
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