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A hair salon chemically burned my wife's head during a hair dying. She also experienced stupor, fever, body aches, nausea, dizziness and temporary loss of vision.
She was treated at urgent care and we documented the second degree burns with video/ photos. Rx for the burns which we've been applying twice daily.
We're trying to find another doctor who will test urine/blood for toxins.
The salon is a national corporate chain and the parent company is noteworthy. With a lawsuit in mind, how should I report the incident to the company? Should I send a certified letter to the parent company?
Is there anything else I'm missing, besides reporting the incident and documenting the treatment and injury, such as DB&PR?
Will they offer settlement or is it possible to demand one myself?
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