It sometimes takes longer than 1 week. Consult a local attorney use the free consultation
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I suggest you immediately consult with an attorney because despite the fact that there is clear liability, the insurance company will delay, delay, delay until you get an attorney to deal with them. Good luck.
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Insurance companies are becoming more and more difficult to deal with. Hire a lawyer. The lawyer can arrange a telephone interview between your daughter and the adjuster.
This is a perfect example of why it's important to hire a personal injury lawyer to deal with the insurance company. Studies have shown that victims of car crashes who are represented by an attorney typically obtain settlements 3.5 times more than if they attempt to settle the case themsevles. Let the attorney do the work and deal with the insurance adjuster so you don't have to worrry about it.
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