My boyfriend, PTSD dog, and I were in a dollar tree. They called over the intercom, 'will the person with the dog please come to the front of the store', and told me my service dog must have a vest to be in the store. I explained to the manager that it is not required by the ADA or law to have any sort of vest on my service dog. The new employee walked directly up to my dog and stuck his hand in front of her face and raised his voice and said 'OH YOUR SERVICE DOG JUST BIT ME' customers all over stopped and stared at us, and I started to get agitated as this triggered my PTSD and he said again loudly with everyone watching, 'YOUR DOG JUST BIT ME!' and he started to laugh. My dog came to my side sensing I was getting triggered and whined, which is a notification that I am uncomfortable with the situation. I told the employee that I did not find that funny at all and explained that my dog was saying I was uncomfortable and he backed off and said, 'We just had a service dog bite someone yesterday, we have to make sure your dog isn't aggressive.' He followed, nearly stepping on my dog, it seemed like he was trying to provoke her, but she remained calm and under control. More happene
To get a full explanation from a lawyer I think the fax have to be developed in confidence with a local personal injury lawyer
This sounds like an ACLU situation, or for an attorney skilled in handling ADA lawsuits. This is outside of a normal personal injury case, but still seems actionable . . . and if this same employee has behaved similarly with others in your situation, there may be a class action to be looked in to.
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