I agree with Mr. Cappuccio again. It is critical that you get your 2008-2010 returns filed right away. You cannot get on a payment plan with the IRS for the old 2001/2002 taxes until you are "currently compliant." Also, there are some really great payment plan or settlement options right now under the new IRS Fresh Start program that are available. For instance, monthly payments on a $10,000 liability can be as low as $140, to be paid off over 6 years. Its good to have that kind of breathing room, but you still want to plan on paying the debt off as soon as possible because of how nasty the penalties and interest are. The maximum non-payment penalties are 25% and the maximum non-filing penalties are 21 1/2%, for a grand total of 47% with interest of 4% on top of that compounded daily.
I hope this is helpful. If this answer was "helpful" or was the "best answer," please mark it accordingly.
You need a tax lawyer! The failure to file returns means you are not "current" and cannot get an installment agreement. You need to get your returns prepared. Your tax attorney will file them with the Revenue Officer. Please do not try to handle this yourself.
The two previous answers are right on the mark. You need to hire a tax attorney, and you need to get your 2008, 2009, 2010, AND 2011 taxes filed immediately (assuming you also have not filed your 2011 return). As far as the office being 900 miles from Jacksonville -- Is that where you used to live? Have you ever filed returns from Jacksonville? The office may be in the city the IRS identifies as your tax address. You may need to file a change of address form, but this is something you can discuss with the tax attorney you hire.
Disclaimer: Please note that this answer does not constitute legal advice, and should not be relied on, since each state has different laws, each situation is fact specific, and it is impossible to evaluate a legal problem without a comprehensive consultation and review of all the facts and documents at issue. This answer does not create an attorney-client relationship. Do NOT rely on anything I have written here -- You should contact a lawyer in your area immediately after reading my posting. The following disclosure is required pursuant to IRS Circular 230: unless otherwise expressly indicated, any federal tax advice contained in this communication, including attachments and enclosures, is not intended or written to be used, and may not be used, for the purpose of (i) avoiding tax-related penalties under the Internal Revenue Code or (ii) promoting, marketing or recommending to another party any tax-related matters addressed herein.