Minnesota law states the shop's final price cannot exceed its written estimate by more than ten percent without the prior authorization of the customer. If this occurred, you should pay the shop the agreed to amount, plus 10% and demand your car back. Make sure you document your payment and demand. If thereafter the shop does not agree to return your property, then you should contact an attorney. Minnesota law requires the shop to pay your attorney's fees, compensatory damages, and punitive damages not to exceed three times the total bill. Also, it allows for you to go after the shop for fraud, misrepresentation, and/or deceptive trade practices. In other words, the shop has incentive to comply with your demand, but if they do not, then you should absolutely contact an attorney.
Adam W. Klotz
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