The director has specifically stated this is a volunteer job with no pay. I help with heavy lifting, cleaning, serving meals, looking at letters for patients, making calls for patients on their behalf and performing other requests from patients. Yet I take on many duties that I think help earn money for the company (I am not 100% sure if they are in fact towards earning revenue for the company) like doing reception work, asking patients to sign in, making errand runs and shopping trips, conducting surveys for our partner health care provider company, language translation for patients during monthly follow ups with our partner health center if needed, and arranging with transportation to pickup patients.Thanks you for the reply! Unfortunately there was no written contract just an oral understanding that I was to volunteer at the facility. No specific tasks were assigned they were just added to my role(s) as needed as time went by. I also would like to know should I refrain from heavy lifting? I've been told if something happened while volunteering, the center is not responsible as I am not an employee. I also do not have any health insurance at the moment and don't want to risk any injuries.