A good faith effort to resolve a discovery dispute is always in the eye of the judge ruling on the discovery dispute. Based on the information contained in your email it certainly appears that good faith efforts were made to resolve the issues.
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This is completely in the discretion of the judge. I think you should try one more written follow up to get them to comply and then submit all evidence of your attempts with your motion to compel. Keep in mind that, from experience, most judges do not want to "babysit" the litigants, so only file the motion if they are being completely unresponsive or unreasonable in what they withhold.
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