I called child support office and asked for a DNA test. The office stated we will have a child support attorney get ahold of you. Took my name, social, and phone number. Months later get served with papers stating I lost the case. None of them ever has tried to contact me back even when I had called days back to back. I'm in Washington the csea I'm talking about is in Arkansas.
"I'm in Washington the csea I'm talking about is in Arkansas." If your case is in Arkansas, posting from WA likely will not be useful to you as each state has its own laws. Attorneys in Arkansas likely will not see a post with a WA location.
What you need to do promptly is to contact attorneys in Arkansas. I have no idea what the laws in Arkansas are. However, they likely provide that you have only days to appeal any decision.
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