Atty sent several emails documenting that if we are able to provide documentation of missing payments for a debt collection she and the hoa would review and give proper credit. We spent hours finding and producing this documentation from our bank. Once we submitted the evidence the atty comment was that does not bring your balance to zero with out any detail of any new balance once the bank records were submitted. Can we go into court to claim bad faith. Can we ask for punitive damages. We want to correct a debt where previous payments was not given credit.