I've been suffering from severe bedbug infestation of my apartment (and the whole building) for the last four month. I've been hanging in there, hoping that my landlord fixes the problem, but after two months of him getting involved, the problem has gotten only worse, because of the incompetent people whom they had hired. I stopped paying the rent last month to force them to fix the problem, but they responded with a notice to quit.
Other pest control companies refuse to come even for an inspection unless contacted directly by the owner. I had the city's board of health come in for inspection and they sent a health violation report to the landlord. They hired another company but even if they're successful this time, treatments might take a long time to take effect and I've had enough.
Almost all of the correspondence I've had, had happened in the medium of text messages. I had to seek medical help for a bite that I showed a severe allergic reaction to, but other than that the records of my sufferings (and my girlfriend's) is limited to photos and videos I had taken every now and then. I had kept most of them to myself but in some cases, I had sent them to the landlord as well.
If you have had the BOH come and make an inspection and the landlord STILL hasn't fixed it, you should talk to a lawyer right away. You most likely have a right to start withholding rent right away, until they fix the problem, and probably have a claim against them for back paid rent to date. It may be possible to negotiate a break in the lease as part of any settlement here. The first step would be for an attorney to send a demand letter to your attorney, as these violations are 93A consumer protection violations as well. If the landlord doesn't make an offer, you can file a case in the housing court, asking for damages. Because these conditions are consumer protection violations it will be likely you can find a lawyer to represent you at no cost to you up front.
I am a Massachusetts attorney and answer questions based on Massachusetts law. The above answer is for educational purposes only and does not create an attorney client relationship or constitute legal advice.
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