They should contact a U.S. consulate in the country where they are currently located to receive instructions on how to apply for a "Returning Resident Special Immigrant" visa. You can find more information about "Returning Resident (SB-1) visa on the Department of State website.
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They will have to apply for a returning residency visa and prove that they did not intend to abandon; they intended to return and were unable to due to the circumstances. Requires an experienced attorney. Read my article below about this.
Contact the Consulate to apply for a Returning Resident Visa.
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Yes, in this situation, by applying for a "special" immigrant visa at the US consulate abroad. Mother will be asked to prove her medical condition.
Behar Intl. Counsel 619.234.5962 Kindly be advised that the answer above is only general in nature cannot be construed as legal advice, given that not enough facts are known. It is your responsibility to retain a lawyer to analyze the facts specific to your particular situation in order to give you specific advice. Specific answers will require cognizance of all pertinent facts about your case. Any answers offered on Avvo are of a general nature only, and are not meant to create an attorney-client relationship.
I concur with my colleagues.
NYC EXPERIENCED IMMIGRATION ATTORNEYS www.myattorneyusa.com; email: email@example.com; Phone: (866) 456-8654; Fax: 212-964-0440; Cell: 212-202-0325. The information contained in this answer is provided for informational purposes only, and should not be construed as legal advice on any subject matter.