In 2015, I had insurance with United Healthcare. Once a year checkup is free. I confirmed with them and me and my wife visited a doctor for routine checkup.
We specifically told doctor that we're here for routine checkup so whatever is covered order those tests.
After a month we received a bill from the laboratory service provider for certain tests that we were not meant to have.
When we called laboratory services in this regard they told us to call insurance. When we called insurance they said doctor staff sent a wrong code which is chargeable. Doctor staff is not helping and rude to us. And they say that they sent correct code.
All the investigations we did since December 2015 we feel doctor's staff is at fault and their behavior points out the same too.
We're so much tensed continuously because of this and continually receiving wrong bills
An attorney would need to review your insurance policy, and the bill, before having a notion of the degree of liability your wife may have. Depending on the amount of money involved the easiest option to avoid the "mental depression" might be just to pay the bill. No way to know for sure on the facts posted here.
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