My car was damaged by a towing company in Dallas Tx 2 days after I purchased it. The car was running perfectly fine prior to the towing. The company told me to have 3 estimates done and I complied. Now they want me to wait 25 days for and investigation and this is my only vehicle.
Don’t make that mistake. Get the car away from them. Take it to another repair person. Get your car fixed. Sue for the damages
Ask for a rental car. Otherwise, demand compensation for the loss of use of the vehicle in addition to all other damages.
Why was your vehicle towed? Towing companies are some tough customers with thick skins, mainly because their job is to grab other people's property and drag it away. They deal with angry people all the time, and it makes a lot of them mean. There's also a lot of temptation in the business, where they get paid to snatch cars off the street. So be careful dealing with them.
The other two answers have some great practical advice, so follow it. I'm going to advise people who have similar problems with towing, storage and rental........ 1. Make sure you get your vehicle out of tow storage right away...insurers won't pay for it more than a few days, even if it's their fault, it's too expensive...2. Don't get a fancy rental and hope the insurer will pay for it... they pay for the minimum, and sometimes not even that....3. Don't keep the rental more than 3 days or so past when they pay for your car. They expect you to be ready to but a replacement ASAP and will CHARGE YOUR CREDIT CARD!
If your damage is $10k or below, consider a JP court lawsuit (about $60). Handle on your own or hire an attorney. If you need a rental get it and claim it as consequential damage.
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