I have a credit card from victoria secret and I do not get my statements. I have been battling them for over a year about not getting statements. I was living in Korea last year and signed up for the statements to be emailed to me and never received them so I would forget to pay my bill, I would call, long distance multiple times asking them for my statements and never received them. I have paid hundreds in late fees and my credit has taken a toll, they have even lowed my credit card limit. Since coming home I have spoke to them about sending me paper statements instead since I never got an e-mail statement. I have yet to receive one of those too. I have spoke to them since and still no action has been taken to get me my statements to remind me to pay...What are my rights and what are they responsible for?