I have a 2006 Rolls Royce Phantom which was purposefully damaged (dash board leather ruined, side airbag door leather ruined and seat leather ruined, and outside paint keyed in one spot) by a bitter employee while my car was in for regular service. I was told the employee was fired and that he damaged two other vehicles. I have tried dealing with management but they have not given me any satisfactory resolutions. What are my options?
Specifically, do I have to accept fair market value as a remedy considering I end up losing out on the $40,000 registration (tax and license) fees I paid, or am I entitled to some reimbursement of that as well.
Can I request the car be repaired and sue for loss of use during repairs? Also, how about the depreciation in resale value due to repairs?